Delivery/Shipping/Duties

Delivery address.

Please make sure your delivery address is correct at the time of placing your order. If you enter an incorrect address, Little Haven By Liana not obliged to re-send the order to the correct address at our own expense.

How long will my order take to arrive?

Some orders can take up to 5 business days to be dispatched as not all sizes are kept in stock, however most orders will be shipped within a couple of business days.

If your delivery address is within the Australian metropolitan area, standard orders will take between 2-5 business days from the shipping notification email.

If your delivery address is not within the Australian metropolitan area, standard orders can take up to 10 business days from the shipping notification email.

International deliveries to metropolitan areas will usually take between 5-20 business days from the shipping notification email.

Please be aware that international orders may attract customs duties. Please check with your local customs authority for further information prior to placing an order. We take no responsibility in any way for duties and additional charges imposed on your order.

Can I express post?

Yes you can, however you need to contact us via email at littlehavenbyliana@gmail.com or via our contact page submission to arrange this.

Tracking.

All orders will be tracked. You will receive a tracking email from Australia Post or our courier of choice.

For international orders, please note that while there is some tacking available, Australia Post has some limitations on the amount of information they can provide while your parcel is in transit.

Signature.

For a small fee, you can add signature to your delivery giving you extra peace of mind that your parcel is delivered safely. Please contact us via email at littlehavensbyliana@gmail.com or via our contact page submission to arrange this.